We encourage our customers to use our Contact Us button above for general enquires or to make a booking prior to visiting the shop, as we do get very busy and also service local business with IT call-out visits.
OPENING HOURS
Monday-Thursday 10am-5pm – Open Friday 10am-2pm – Open Saturday & Sunday – Closed
iPad, iPhone, iMac, MacBook Pro
Mac & PC Repair Specialists In Boroughbridge Computers
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Trusted in Apple Mac & Windows PC, iPhones, iPads Mac Genie Boroughbridge Computer Services
iPad – iPhone – iMac – MacBook Pro / Air – Mac Pro – Samsung Galaxy – Android Phone – Tablets – Laptops – Windows PC’s
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one. They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty. I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge
Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first. If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first ! Fantastic service and I now know where to go. 5 STARS !!! Richard Pickles
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.
I called in a panic when my MacBook Air malfunctioned and I couldn’t access anything. Theo was so kind and helpful and managed to recover all my irreplaceable photos and video clips of my children when they were little. Such a great service I can’t recommend them enough.
Sally Palin 16 July, 2020
Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!
Chris Stockil 19 December, 2019
Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old.
He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.
Andrew Collier 16 September, 2020
Theo always provides an excellent service. He takes time to explain things so his clients have a good understanding of what is required and what work has been completed. Theo is a very honest person who always ensures that his clients do not have any unnecessary expenses. I highly recommend Mac Genie computers and would not go anywhere else.
Julie Marsden 24 October, 2021
Excellent service. Explained what they were going to do and proactively kept me informed throughout . Can’t recommend them too highly
Janet Freeman 9 November, 2021
Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.
Edward Smith 28 January, 2021
MacBook battery swollen and distorting the chassis. Battery replaced, dust removed and chassis re-aligned (no charge for the chassis work). All done in good time and good advice received about battery usage.
Malcolm More 24 June, 2021
extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.
Steve Jackson 28 May, 2020
Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was.
If you have any issue with your device, Mac Genie is your first stop.
Roger Wood 5 October, 2020
Incredible!! The most convenient service that could possibly be provided, they really did everything up and beyond expectation to help me out and get my iMac back up and running as good as new, I would highly reccomend these to anyone! I will definitely be using Mac genie again without a shadow of a doubt! A* service!
Mytch Mackay 3 September, 2017
Great service and received some fantastic advice to help avoid issues in the future. High recommend MacGenie
Vanessa Eastham 8 July, 2021
I would definitely use Mac genie again very informative and friendly and very good advice
Stephen Cole 2 November, 2021
I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!
Lexy Cornell 16 June, 2021
Would that this service had been available earlier! Helpful, friendly and extremely knowledgable, knocking Apple's availability and timelines into the proverbial cocked hat. Highly recommended..
Mike Hadley 5 August, 2019
Great emergency service! thanks so muck for sorting at this difficult time, will be back😁
Richard Van 27 March, 2020
Fantastic service. extremely helpful, friendly and efficient!
Helen Chandler 1 June, 2021
Explained what was wrong with my phone, and why, sorted it out straight away, phone fully functioning. Thank you
Trevor Kettlewell 14 November, 2019
Excellent, friendly service at good prices and very quick. They sorted my MacBook Pro battery in a couple of hours instead of the week that Apple wanted. Highly recommend.
Stephen Brierley 2 August, 2019
Rescued my Ipad from a previous botched repair by someone else.
Reasonable price. Knows his stuff.
Neat motor too !!
David Bradley 9 January, 2020
Alfie dropped my phone on a stone broken screen on the phone.Took the phone to Mac Genie Computers fixed in less than an hour excellent service certainly recommend them
Alex Goodall 14 August, 2019
Booked my phone in for a replacement battery. It was ready to collect the next day. Excellent service, I will definitely use Mac Genie again if needed. Thanks very much.
Sarah Learmonth 20 January, 2021
Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊
Fiona Tomlinson 20 October, 2021
We used Mac Genie to assist with setting up our iPad and they have been on hand to help with all our technology needs. Thanks for the help!!
George Bailes 17 June, 2019
I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo
Jane Inman 23 April, 2020
Excellent Service and they educate their customers on the issues on your hardware and software. Recommend them to anyone who has issues with their Apple Hardware and Software
Roy Hendrickse 16 April, 2020
First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)🤦♀️
Sorted it and did a service on it. Will definitely use again 👍🏼
Lou Goodier 7 August, 2020
Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service
Diane Myers 24 February, 2020
brilliant quick service very happy thank you xxx
Martina Rita 2 October, 2020
Brilliant speedy service. I contacted Mac genie computers yesterday about a new battery for my iphone. I got an instant reply with a quote and advised they could fit a new battery the next day within 30mins while I waited.
Today I called In had a super cup of Yorkshire tea and within 20mins my battery was fitted. Job done!
I would highly recommend their services.
Thanks Theo and cindy for your great service.
Louise Boyle 7 June, 2019
Dear Theo, thank you for everything you’ve done with the MacBook Pro, especially with the state it was in! It was great of you to keep it an extra day and for resetting it to factory settings, as well as installing a new operating system. We couldn’t be happier with the outcome! And as well for having to deal with answering my silly questions! Thank you again! I couldn’t recommend you enough, definitely the best repair shop in North Yorkshire. King Regards, Jake.
Liquid Damage? … Don’t Panic, Mac Genie to the rescue.
MacBook Air / Pro
Water Or Liquid Damage? Don’t Panic!
Contact Mac Genie Call: 01423 323815
We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more …. your number one stop.