Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
2 months ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
3 months ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
3 months ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
4 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
5 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
5 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
5 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
7 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
7 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.


  • positive review  I dropped my iPad last week and smashed the screen. Panicked then remembered the add I saw on Boroughbridge Chatter. Found it and the phone number. Rang up, Theo answered my call Nd from then on it was simple. Clear concise information. He even came and picked it up as I have been in self isolation. Then today Sunday😳 Theo rang me to see if it was convenient to bring my iPad back as it was fixed. πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» Thank you so much Mac Genie. So so grateful. Highly recommend this company 🌟🌟🌟🌟🌟

    Liz Sadler Avatar Liz Sadler
    22 March, 2020

    positive review  Very helpful and efficient in restoring my lost data - thank you

    Joe Spearing Avatar Joe Spearing
    29 March, 2019

    positive review  Excellent fast service. Battery changed while you wait πŸ‘. Even a free coffee! Thank you

    Tim Jones Avatar Tim Jones
    10 July, 2020
  • positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021

    Apple wanted to charge me Β£650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me Β£255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.

    Mark Jackson Avatar Mark Jackson
    3 April, 2017

    positive review  First class service and customer care. Three items repaired - wouldn’t go anywhere else. πŸ‘πŸ˜Š

    Helen Bradley Avatar Helen Bradley
    4 March, 2021
  • positive review  Fantastic job done on my laptop most deffo recommend, great customer service polite and helpful. Thank you

    Norman Evans Avatar Norman Evans
    6 November, 2020

    positive review  They are really good and helpful the service was fast and efficient everything was explained what needed done and why. Would highly recommend Mac Genie Computers

    Janice Goodwin Avatar Janice Goodwin
    4 February, 2020

    positive review  Mac Genie you’re the best! Saved me and my phone. Thank you thank you!

    Haley Holmes Meikle-Braes Avatar Haley Holmes
    22 July, 2020
  • positive review  brilliant quick service very happy thank you xxx

    Martina Rita Storry Avatar Martina Rita
    2 October, 2020

    positive review  Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🀣

    Claire Tegerdine Avatar Claire Tegerdine
    19 January, 2019

    positive review  Highly recommend this company! Good communication/Excellent, fast & friendly service. Super helpful. I shall definitely be using them in the future. πŸ‘πŸ‘πŸ‘

    Connie Wilson Avatar Connie Wilson
    4 August, 2020
  • positive review  Highly recommend very good service & excellent knowledge on my MacBook Pro repair.

    Sam Cullen Avatar Sam Cullen
    17 April, 2025

    positive review  I recommend Mac Genie 100%. Theo came to the rescue when my iPad broke down. Nothing is too much trouble and he was amazing.

    Jane Golding Avatar Jane Golding
    23 July, 2020

    positive review  Fast friendly efficient service. Would recommend.

    Jane Bone Avatar Jane Bone
    19 October, 2020
  • positive review  I had a problem with my Macbook Pro that had previously been looked at by another company un-successfully I found Theo on Google "Mac repairs near me" Theo is living and working in Kirby Hill. He sorted out my problem within one hour being a Mac trained technician, I would advise anyone who has a Mac to make a note of Mac Genie Computers, John Ellis Industrial Kirby Hill Boroughbridge. Highly recommended Angela Goodwin

    Angela Goodwin Avatar Angela Goodwin
    9 June, 2021

    positive review  These guys are the only place to take your Mac! I have had outstanding customer service and very reasonable rates! Thank you so much. 5 πŸŒŸβ€™s

    Julia Simmons Avatar Julia Simmons
    28 November, 2018

    positive review  Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx

    Jennie Lyons Summerbell Avatar Jennie Lyons
    2 October, 2019
  • positive review  just had both my desktop and laptop into Theo. amazing prompt and professional, is all I can say. thank you so much

    Kathleen Giles Avatar Kathleen Giles
    15 May, 2020

    positive review  Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo. Thank you for sorting out the phone and avoiding having to buy a new one

    Angela Walker Avatar Angela Walker
    4 November, 2020

    positive review  Fast, efficient and friendly service. Thanks Theo.

    David Stead Avatar David Stead
    7 August, 2020
  • positive review  Quality, friendly service. Highly recommend.

    Steve Isaac Avatar Steve Isaac
    4 December, 2019

    positive review  So pleased these guys have opened up in Kirby Hill. Having a MAC specialist on your doorstep is a godsend. Great customer service and thanks to Theo spending time with me to show me a better way of working with my MAC. I really appeciate you sharing your knowledge and experience. Hope to see you soon.

    Emma L Seldon Avatar Emma L
    7 January, 2019

    positive review  Alfie dropped my phone on a stone broken screen on the phone.Took the phone to Mac Genie Computers fixed in less than an hour excellent service certainly recommend them

    Alex Goodall Avatar Alex Goodall
    14 August, 2019
  • positive review  First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)πŸ€¦β€β™€οΈ Sorted it and did a service on it. Will definitely use again πŸ‘πŸΌ

    Lou Goodier Avatar Lou Goodier
    7 August, 2020

    positive review  This guy can do absolutely everything, he’s just worked on my iMac , also simplified everything so even I can understand what I’m doing , many thanks Jacqui Tasker

    Jacqui Tasker Avatar Jacqui Tasker
    16 December, 2020

    positive review  Explained what was wrong with my phone, and why, sorted it out straight away, phone fully functioning. Thank you

    Trevor Kettlewell Avatar Trevor Kettlewell
    14 November, 2019
  • positive review  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

    Roger Wood Avatar Roger Wood
    5 October, 2020

    positive review  Great job replacing the screen on a laptop and great service too!

    Victoria Bate Avatar Victoria Bate
    3 March, 2021

    positive review  Would highly recommend Mac Genie, took in an Iphone7 with a very badly smashed screen and a battery that needed charging constantly. Just a few hours later and the phone is like new, its fully repaired with a new screen, a new battery and a years warranty. Fantastic local business every one should try to support

    Joanne Taylor Avatar Joanne Taylor
    1 February, 2021

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.