Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
2 months ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
2 months ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
2 months ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
4 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
4 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
4 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
4 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
6 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
6 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.


  • positive review  I can recommend Mac Genie Computers for outstanding service and professionalism. They are very helpful and made my iPad and laptop like new again. Thank you!

    Margaret Mcbride Avatar Margaret Mcbride
    25 January, 2020

    positive review  Brilliant, efficient and friendly service. Had been previously advised I Pad couldn’t be fixed only for Mac Genie to work wonders and now the once redundant device is fully functioning! Thank you.

    Victoria McClen Poole Avatar Victoria McClen
    27 February, 2020

    positive review  First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)🤦‍♀️ Sorted it and did a service on it. Will definitely use again 👍🏼

    Lou Goodier Avatar Lou Goodier
    7 August, 2020
  • positive review  Brilliant service today. Another company let me down and Mac Genie came to my rescue and helped me straight away even rushing a delivery of a part within 24 hours. Efficient and friendly. Brilliant- thank you!!

    Emma Rock Avatar Emma Rock
    24 May, 2019

    positive review  I would definitely use Mac genie again very informative and friendly and very good advice

    Stephen Cole Avatar Stephen Cole
    2 November, 2021

    positive review  Thank you Theo for all your help and advise. We would highly recommend your company.

    Sharon Pocock Avatar Sharon Pocock
    22 October, 2020
  • These guys have sorted several macbook/macbook pro issues for us and every time the service has been superb. They supply an exceptional level of technical knowhow and proffer detailed explanations if needed whilst providing the kind of customer service that keeps you coming back. HIGHLY RECOMMENDED!!

    Chris Beadle Avatar Chris Beadle
    3 April, 2017

    positive review  I called in a panic when my MacBook Air malfunctioned and I couldn’t access anything. Theo was so kind and helpful and managed to recover all my irreplaceable photos and video clips of my children when they were little. Such a great service I can’t recommend them enough.

    Sally Palin Avatar Sally Palin
    16 July, 2020

    positive review  Highly recommend Mac Genie!!! Great service, very professional. Thank you!!!!

    Becky Grace Rojan Avatar Becky Grace
    15 November, 2021
  • positive review  extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.

    Steve Jackson Avatar Steve Jackson
    28 May, 2020

    positive review  This guy can do absolutely everything, he’s just worked on my iMac , also simplified everything so even I can understand what I’m doing , many thanks Jacqui Tasker

    Jacqui Tasker Avatar Jacqui Tasker
    16 December, 2020

    positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019
  • positive review  First class service and customer care. Three items repaired - wouldn’t go anywhere else. 👍😊

    Helen Bradley Avatar Helen Bradley
    4 March, 2021

    positive review  Rapid response time & always excellent advice! Theo looks for the best option for your unique situation!

    Janet Hobkirk Avatar Janet Hobkirk
    10 October, 2019

    positive review  Great service, would highly recommended! Wasn’t any trouble getting my iPad fixed and ready within the next day! Reasonably priced and genuine people who are happy to help!

    Emily Gaunt Avatar Emily Gaunt
    21 May, 2019
  • positive review  I took my boyfriends phone in after he had smashed the camera, Theo was amazing. after a little mishap he rang to tell me what had happened and very kindly paid the extra money on top of what was quoted! cant reccomend enough, will definately use him again. Thanks again Mac Genie

    Kellyann Hewick Avatar Kellyann Hewick
    29 May, 2020

    positive review  Friendly and professional service.

    Betty Holt Avatar Betty Holt
    8 December, 2018

    positive review  These guys are the only place to take your Mac! I have had outstanding customer service and very reasonable rates! Thank you so much. 5 🌟’s

    Julia Simmons Avatar Julia Simmons
    28 November, 2018
  • positive review  I had a problem with my Macbook Pro that had previously been looked at by another company un-successfully I found Theo on Google "Mac repairs near me" Theo is living and working in Kirby Hill. He sorted out my problem within one hour being a Mac trained technician, I would advise anyone who has a Mac to make a note of Mac Genie Computers, John Ellis Industrial Kirby Hill Boroughbridge. Highly recommended Angela Goodwin

    Angela Goodwin Avatar Angela Goodwin
    9 June, 2021

    positive review  I had a problem with my moble phone with the microphone not working so took it to Mac Genie where the problem was sorted very quickly indeed. The service provided was way beyond what you expect these days, highly recomended.

    Everard Rhodes Avatar Everard Rhodes
    1 August, 2020

    positive review  So pleased these guys have opened up in Kirby Hill. Having a MAC specialist on your doorstep is a godsend. Great customer service and thanks to Theo spending time with me to show me a better way of working with my MAC. I really appeciate you sharing your knowledge and experience. Hope to see you soon.

    Emma L Seldon Avatar Emma L
    7 January, 2019
  • positive review  I would highly recommend Mac Genie Computers. He fixed my laptop for me recently and installed all software that I needed, this was done within the week, great communication throughout. Will definitely use again. 5 stars ⭐️

    Rebecca Peacock Avatar Rebecca Peacock
    9 February, 2021

    Their service is efficient, reliable and superb. I have used them on many occasions and receive top quality service.

    Tracey Tom Avatar Tracey Tom
    3 April, 2017

    positive review  Fantastic service, friendly and helpful

    Chols Victoria Grimshaw Avatar Chols Victoria
    18 March, 2021
  • positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020

    positive review  Fast, efficient and friendly service. Thanks Theo.

    David Stead Avatar David Stead
    7 August, 2020

    positive review  MacBook battery swollen and distorting the chassis. Battery replaced, dust removed and chassis re-aligned (no charge for the chassis work). All done in good time and good advice received about battery usage.

    Malcolm More Avatar Malcolm More
    24 June, 2021
  • positive review  Fantastic service. extremely helpful, friendly and efficient!

    Helen Chandler Avatar Helen Chandler
    1 June, 2021

    positive review  Fantastic service and repairs fully explained wouldn’t hesitate to recommend and will certainly be using Mac Genie for all future repairs

    Ruth Rennison Avatar Ruth Rennison
    18 August, 2021

    positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.