We encourage our customers to use our Contact Us button above for general enquires or to make a booking prior to visiting the shop, as we do get very busy and also service local business with IT call-out visits.
OPENING HOURS
Monday-Thursday 10am-5pm – Open Friday 10am-2pm – Open Saturday & Sunday – Closed
The All New iPhone Duo
The Foldable iPhone
The All New iPhone 18 Pro
Stylish & Powerful
Trusted & Reliable
iPad, iPhone, iMac, MacBook Pro
Mac & PC Repair Specialists In Boroughbridge Computers
Affordable Apple Mac Accessories
Check Our Apple Store Selection
24" iMac's - M4
4.5K Retina Displays As Standard
Apple iOS
A Giant Step For iPhone & iPad
watchOS
More intelligent, More You.
iPad Pro
You Can Do Anything Better.
Trusted in Apple Mac & Windows PC, iPhones & iPads Mac Genie Boroughbridge Computer Services
iPad – iPhone – iMac – MacBook Pro / Air – Mac Pro – Samsung Galaxy – Android Phone – Tablets – Laptops – Windows PC’s
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge
Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.
Fast, efficient and friendly service. Thanks Theo.
David Stead 7 August, 2020
Their service is efficient, reliable and superb. I have used them on many occasions and receive top quality service.
Tracey Tom 3 April, 2017
I had a problem with my moble phone with the microphone not working so took it to Mac Genie where the problem was sorted very quickly indeed. The service provided was way beyond what you expect these days, highly recomended.
Everard Rhodes 1 August, 2020
Fast friendly efficient service. Would recommend.
Jane Bone 19 October, 2020
Great job replacing the screen on a laptop and great service too!
Victoria Bate 3 March, 2021
Prompt response and appointment booking, friendly and informative service.
Quick repair with minimal wait time.
Will definitely use again.
Neil Garner 29 December, 2020
I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo
Jane Inman 23 April, 2020
Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.
Edward Smith 28 January, 2021
I would definitely use Mac genie again very informative and friendly and very good advice
Stephen Cole 2 November, 2021
Very helpful and efficient in restoring my lost data - thank you
Joe Spearing 29 March, 2019
First class service and customer care. Three items repaired - wouldn’t go anywhere else. 👍😊
Helen Bradley 4 March, 2021
Thank you Theo for all your help and advise. We would highly recommend your company.
Sharon Pocock 22 October, 2020
Excellent fast service. Battery changed while you wait 👍. Even a free coffee! Thank you
Tim Jones 10 July, 2020
Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx
Jennie Lyons 2 October, 2019
I called in a panic when my MacBook Air malfunctioned and I couldn’t access anything. Theo was so kind and helpful and managed to recover all my irreplaceable photos and video clips of my children when they were little. Such a great service I can’t recommend them enough.
Sally Palin 16 July, 2020
Great emergency service! thanks so muck for sorting at this difficult time, will be back😁
Richard Van 27 March, 2020
Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old.
He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.
Andrew Collier 16 September, 2020
I 100% recommend Theo !! he is professional at anything he does, he’s that sort of bloke.... go big or go home.... I had a problem with a Facebook Wi-fi network at my shop, he came out and sorted it. I’m very grateful to him. I know a little bit but he’s my go to man for anything technical. Definitely the best in his field in the area 👍👍
Ali Moffat 21 July, 2020
I honestly can’t rate Mac Genie enough.. he goes out and beyond to help. His advice and understanding is epic and makes sense and takes time to talk.
Will definitely recommend.
Thanks for everything you have done...
Donna Anne 17 January, 2020
extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.
Steve Jackson 28 May, 2020
Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo.
Thank you for sorting out the phone and avoiding having to buy a new one
Angela Walker 4 November, 2020
I dropped my iPad last week and smashed the screen. Panicked then remembered the add I saw on Boroughbridge Chatter. Found it and the phone number. Rang up, Theo answered my call Nd from then on it was simple. Clear concise information. He even came and picked it up as I have been in self isolation. Then today Sunday😳 Theo rang me to see if it was convenient to bring my iPad back as it was fixed. 👏🏻👏🏻👏🏻
Thank you so much Mac Genie. So so grateful.
Highly recommend this company 🌟🌟🌟🌟🌟
Liz Sadler 22 March, 2020
Highly recommend very good service & excellent knowledge on my MacBook Pro repair.
Sam Cullen 17 April, 2025
Mac Genie you’re the best! Saved me and my phone. Thank you thank you!
Haley Holmes 22 July, 2020
Booked my phone in for a replacement battery. It was ready to collect the next day. Excellent service, I will definitely use Mac Genie again if needed. Thanks very much.
Sarah Learmonth 20 January, 2021
Mac Genie replaced a screen on my husbands phone , he has done a brilliant job . Very honest man ! Will definitely recommend
Jo Owen 20 October, 2021
I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!
Lexy Cornell 16 June, 2021
Friendly and professional service.
Betty Holt 8 December, 2018
Got my phone repaired quick friendly service and not a bad price would highly recommend
John Chittock
Tina Chittock 27 January, 2021
Great service and received some fantastic advice to help avoid issues in the future. High recommend MacGenie
Liquid Damage? … Don’t Panic, Mac Genie to the rescue.
MacBook Air / Pro
Water Or Liquid Damage? Don’t Panic!
Contact Mac Genie Call: 01423 323815
We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more …. your number one stop.