Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
2 days ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
5 days ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
1 week ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
2 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
2 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
2 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
2 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
4 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
4 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.



  • positive review  Highly recommend Mac Genie!!! Great service, very professional. Thank you!!!!

    Becky Grace Rojan Avatar Becky Grace
    15 November, 2021

    positive review  Rescued my Ipad from a previous botched repair by someone else. Reasonable price. Knows his stuff. Neat motor too !!

    David Bradley Avatar David Bradley
    9 January, 2020

    positive review  Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊

    Fiona Tomlinson Avatar Fiona Tomlinson
    20 October, 2021
  • positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019

    positive review  First class service and customer care. Three items repaired - wouldn’t go anywhere else. πŸ‘πŸ˜Š

    Helen Bradley Avatar Helen Bradley
    4 March, 2021

    Incredible!! The most convenient service that could possibly be provided, they really did everything up and beyond expectation to help me out and get my iMac back up and running as good as new, I would highly reccomend these to anyone! I will definitely be using Mac genie again without a shadow of a doubt! A* service!

    Mytch Mackay Avatar Mytch Mackay
    3 September, 2017
  • positive review  Thank you Theo for all your help and advise. We would highly recommend your company.

    Sharon Pocock Avatar Sharon Pocock
    22 October, 2020

    positive review  Fantastic service and repairs fully explained wouldn’t hesitate to recommend and will certainly be using Mac Genie for all future repairs

    Ruth Rennison Avatar Ruth Rennison
    18 August, 2021

    positive review  Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx

    Jennie Lyons Summerbell Avatar Jennie Lyons
    2 October, 2019
  • positive review  Fantastic service, friendly and helpful

    Chols Victoria Grimshaw Avatar Chols Victoria
    18 March, 2021

    Apple wanted to charge me Β£650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me Β£255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.

    Mark Jackson Avatar Mark Jackson
    3 April, 2017

    positive review  First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)πŸ€¦β€β™€οΈ Sorted it and did a service on it. Will definitely use again πŸ‘πŸΌ

    Lou Goodier Avatar Lou Goodier
    7 August, 2020
  • positive review  Great service, would highly recommended! Wasn’t any trouble getting my iPad fixed and ready within the next day! Reasonably priced and genuine people who are happy to help!

    Emily Gaunt Avatar Emily Gaunt
    21 May, 2019

    positive review  Lovely people and fixed it within a few days. Would totally recommend!

    Melina Forsythe Avatar Melina Forsythe
    9 December, 2020

    positive review  Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.

    Edward Smith Avatar Edward Smith
    28 January, 2021
  • positive review  I would highly recommend Mac Genie Computers. He fixed my laptop for me recently and installed all software that I needed, this was done within the week, great communication throughout. Will definitely use again. 5 stars ⭐️

    Rebecca Peacock Avatar Rebecca Peacock
    9 February, 2021

    positive review  Great quick service and reasonably priced

    Maurice Henwood Avatar Maurice Henwood
    15 September, 2021

    positive review  Explained what was wrong with my phone, and why, sorted it out straight away, phone fully functioning. Thank you

    Trevor Kettlewell Avatar Trevor Kettlewell
    14 November, 2019
  • positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020

    positive review  Very helpful and efficient in restoring my lost data - thank you

    Joe Spearing Avatar Joe Spearing
    29 March, 2019

    positive review  Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🀣

    Claire Tegerdine Avatar Claire Tegerdine
    19 January, 2019
  • positive review  I had a problem with my Macbook Pro that had previously been looked at by another company un-successfully I found Theo on Google "Mac repairs near me" Theo is living and working in Kirby Hill. He sorted out my problem within one hour being a Mac trained technician, I would advise anyone who has a Mac to make a note of Mac Genie Computers, John Ellis Industrial Kirby Hill Boroughbridge. Highly recommended Angela Goodwin

    Angela Goodwin Avatar Angela Goodwin
    9 June, 2021

    positive review  Excellent Service and they educate their customers on the issues on your hardware and software. Recommend them to anyone who has issues with their Apple Hardware and Software

    Roy Hendrickse Avatar Roy Hendrickse
    16 April, 2020

    positive review  I dropped my iPad last week and smashed the screen. Panicked then remembered the add I saw on Boroughbridge Chatter. Found it and the phone number. Rang up, Theo answered my call Nd from then on it was simple. Clear concise information. He even came and picked it up as I have been in self isolation. Then today Sunday😳 Theo rang me to see if it was convenient to bring my iPad back as it was fixed. πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» Thank you so much Mac Genie. So so grateful. Highly recommend this company 🌟🌟🌟🌟🌟

    Liz Sadler Avatar Liz Sadler
    22 March, 2020
  • positive review  brilliant quick service very happy thank you xxx

    Martina Rita Storry Avatar Martina Rita
    2 October, 2020

    positive review  Brilliant service today. Another company let me down and Mac Genie came to my rescue and helped me straight away even rushing a delivery of a part within 24 hours. Efficient and friendly. Brilliant- thank you!!

    Emma Rock Avatar Emma Rock
    24 May, 2019

    positive review  Got my phone repaired quick friendly service and not a bad price would highly recommend John Chittock

    Tina Chittock Avatar Tina Chittock
    27 January, 2021
  • positive review  I can recommend Mac Genie Computers for outstanding service and professionalism. They are very helpful and made my iPad and laptop like new again. Thank you!

    Margaret Mcbride Avatar Margaret Mcbride
    25 January, 2020

    positive review  Theo at Mac Genie was a fantastic help from start to finish, Mac Genie fixed my iPhone 6s and MacBook Pro with a quick turn around. I was very satisfied with the service and Theo's knowledge and expertise was incredibly helpful as I was able to make a good decision to get the right parts at an affordable price for my budget. I can't thank Theo enough for his hard work and staying late on a Friday night so that I could get back to work straight away. I did not expect this and I was very happy and surprised to get a message saying it was ready on the Saturday morning. I would highly recommend Mac Genie and I would use their services again in a heartbeat. Many Thanks Rich

    Richard Clark Avatar Richard Clark
    10 June, 2020

    positive review  I would definitely use Mac genie again very informative and friendly and very good advice

    Stephen Cole Avatar Stephen Cole
    2 November, 2021

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 98% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.