Mac Genie Boroughbridge Phone, iPad & Computer Services

Monday-Thursday
10am-5pm – Open
Friday
10am-2pm – Open
Saturday & Sunday – Closed



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
3 months ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
3 months ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
3 months ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
5 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
5 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
5 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
6 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
7 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
7 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.


  • positive review  just had both my desktop and laptop into Theo. amazing prompt and professional, is all I can say. thank you so much

    Kathleen Giles Avatar Kathleen Giles
    15 May, 2020

    positive review  Excellent, friendly service at good prices and very quick. They sorted my MacBook Pro battery in a couple of hours instead of the week that Apple wanted. Highly recommend.

    Stephen Brierley Avatar Stephen Brierley
    2 August, 2019

    positive review  Fantastic job done on my laptop most deffo recommend, great customer service polite and helpful. Thank you

    Norman Evans Avatar Norman Evans
    6 November, 2020
  • positive review  Very professional and customer service is brilliant too. They charge less than the Apple store and being in Kirby Hill was a huge plus for us. I would highly recommend Mac Genie Computers. Thank you so much for fixing our iPhone battery.

    Vaishali Pant Joshi Avatar Vaishali Pant
    15 May, 2019

    positive review  Fabulous and really friendly service, they replaced the screen in my son’s iPad - highly recommend ⭐️⭐️⭐️⭐️⭐️

    Nicola Pullan Avatar Nicola Pullan
    11 October, 2019

    positive review  extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.

    Steve Jackson Avatar Steve Jackson
    28 May, 2020
  • positive review  I took my boyfriends phone in after he had smashed the camera, Theo was amazing. after a little mishap he rang to tell me what had happened and very kindly paid the extra money on top of what was quoted! cant reccomend enough, will definately use him again. Thanks again Mac Genie

    Kellyann Hewick Avatar Kellyann Hewick
    29 May, 2020

    positive review  I dropped my iPad last week and smashed the screen. Panicked then remembered the add I saw on Boroughbridge Chatter. Found it and the phone number. Rang up, Theo answered my call Nd from then on it was simple. Clear concise information. He even came and picked it up as I have been in self isolation. Then today Sunday😳 Theo rang me to see if it was convenient to bring my iPad back as it was fixed. 👏🏻👏🏻👏🏻 Thank you so much Mac Genie. So so grateful. Highly recommend this company 🌟🌟🌟🌟🌟

    Liz Sadler Avatar Liz Sadler
    22 March, 2020

    positive review  Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.

    Edward Smith Avatar Edward Smith
    28 January, 2021
  • positive review  Excellent fast service. Battery changed while you wait 👍. Even a free coffee! Thank you

    Tim Jones Avatar Tim Jones
    10 July, 2020

    positive review  Fantastic service and repairs fully explained wouldn’t hesitate to recommend and will certainly be using Mac Genie for all future repairs

    Ruth Rennison Avatar Ruth Rennison
    18 August, 2021

    positive review  Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service

    Diane Myers Avatar Diane Myers
    24 February, 2020
  • positive review  Very good quick service, friendly and professional and reasonable priced, helped me out in no time with a new laptop battery would recommend

    Charlotte Emily Wedgewood Avatar Charlotte Emily
    28 July, 2019

    positive review  Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx

    Jennie Lyons Summerbell Avatar Jennie Lyons
    2 October, 2019

    positive review  Took my iPad in Having few problems Great service Great price Great customer service Highly recommend Nice people to deal with nothing is a problem for them Well done mac Geni

    Wendy Marks Avatar Wendy Marks
    23 December, 2019
  • positive review  Rescued my Ipad from a previous botched repair by someone else. Reasonable price. Knows his stuff. Neat motor too !!

    David Bradley Avatar David Bradley
    9 January, 2020

    We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.

    Robert Kemp Avatar Robert Kemp
    11 February, 2018

    positive review  Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊

    Fiona Tomlinson Avatar Fiona Tomlinson
    20 October, 2021
  • positive review  Would highly recommend Mac Genie, took in an Iphone7 with a very badly smashed screen and a battery that needed charging constantly. Just a few hours later and the phone is like new, its fully repaired with a new screen, a new battery and a years warranty. Fantastic local business every one should try to support

    Joanne Taylor Avatar Joanne Taylor
    1 February, 2021

    positive review  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

    Roger Wood Avatar Roger Wood
    5 October, 2020

    positive review  I would definitely use Mac genie again very informative and friendly and very good advice

    Stephen Cole Avatar Stephen Cole
    2 November, 2021
  • positive review  I honestly can’t rate Mac Genie enough.. he goes out and beyond to help. His advice and understanding is epic and makes sense and takes time to talk. Will definitely recommend. Thanks for everything you have done...

    Donna Anne Parker Avatar Donna Anne
    17 January, 2020

    positive review  I recommend Mac Genie 100%. Theo came to the rescue when my iPad broke down. Nothing is too much trouble and he was amazing.

    Jane Golding Avatar Jane Golding
    23 July, 2020

    positive review  Lovely people and fixed it within a few days. Would totally recommend!

    Melina Forsythe Avatar Melina Forsythe
    9 December, 2020
  • positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020

    positive review  Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo. Thank you for sorting out the phone and avoiding having to buy a new one

    Angela Walker Avatar Angela Walker
    4 November, 2020

    positive review  Dear Theo, thank you for everything you’ve done with the MacBook Pro, especially with the state it was in! It was great of you to keep it an extra day and for resetting it to factory settings, as well as installing a new operating system. We couldn’t be happier with the outcome! And as well for having to deal with answering my silly questions! Thank you again! I couldn’t recommend you enough, definitely the best repair shop in North Yorkshire. King Regards, Jake.

    Jake Bowers Avatar Jake Bowers
    10 September, 2020
  • positive review  Fantastic service. extremely helpful, friendly and efficient!

    Helen Chandler Avatar Helen Chandler
    1 June, 2021

    positive review  Thank you Theo for all your help and advise. We would highly recommend your company.

    Sharon Pocock Avatar Sharon Pocock
    22 October, 2020

    These guys fixed a Retina display on my MacBook. They couldn't of done enough to make sure you're happy with it. Would highly recommend! Thank you!

    Ross Dobson Avatar Ross Dobson
    7 April, 2017

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.