We encourage our customers to use our Contact Us button above for general enquires or to make a booking prior to visiting the shop, as we do get very busy and also service local business with IT call-out visits.
OPENING HOURS
Monday-Thursday 10am-5pm – Open Friday 10am-2pm – Open Saturday & Sunday – Closed
The All New iPhone Duo
The Foldable iPhone
The All New iPhone 18 Pro
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iPad, iPhone, iMac, MacBook Pro
Mac & PC Repair Specialists In Boroughbridge Computers
Affordable Apple Mac Accessories
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24" iMac's - M4
4.5K Retina Displays As Standard
Apple iOS
A Giant Step For iPhone & iPad
watchOS
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iPad Pro
You Can Do Anything Better.
Trusted in Apple Mac & Windows PC, iPhones & iPads Mac Genie Boroughbridge Computer Services
iPad – iPhone – iMac – MacBook Pro / Air – Mac Pro – Samsung Galaxy – Android Phone – Tablets – Laptops – Windows PC’s
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge
Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.
Very professional and customer service is brilliant too. They charge less than the Apple store and being in Kirby Hill was a huge plus for us. I would highly recommend Mac Genie Computers. Thank you so much for fixing our iPhone battery.
Vaishali Pant 15 May, 2019
Fantastic job done on my laptop most deffo recommend, great customer service polite and helpful.
Thank you
Norman Evans 6 November, 2020
Excellent help and service always at Mac Genie even when things have not always been straight forward to sort. Highly recommend.
John Penny 12 January, 2022
I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo
Jane Inman 23 April, 2020
Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!
Linton Austen 23 February, 2021
Highly recommend this company! Good communication/Excellent, fast & friendly service. Super helpful. I shall definitely be using them in the future. 👍👏👏
Connie Wilson 4 August, 2020
Top advice top service good price
Nigel Roddis 22 November, 2021
We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.
Robert Kemp 11 February, 2018
We used Mac Genie to assist with setting up our iPad and they have been on hand to help with all our technology needs. Thanks for the help!!
George Bailes 17 June, 2019
Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!
Chris Stockil 19 December, 2019
Great service, would highly recommended! Wasn’t any trouble getting my iPad fixed and ready within the next day! Reasonably priced and genuine people who are happy to help!
Emily Gaunt 21 May, 2019
Their service is efficient, reliable and superb. I have used them on many occasions and receive top quality service.
Tracey Tom 3 April, 2017
These guys fixed a Retina display on my MacBook. They couldn't of done enough to make sure you're happy with it. Would highly recommend! Thank you!
Ross Dobson 7 April, 2017
Highly recommend Mac Genie!!! Great service, very professional. Thank you!!!!
Becky Grace 15 November, 2021
Great service. Also very quick and if your someone who wants your computer to ru. as well as it can (so you can be efficient) I would recommend Mac genie.
Julian Crossley 7 January, 2020
Fantastic service, friendly and helpful
Chols Victoria 18 March, 2021
Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo.
Thank you for sorting out the phone and avoiding having to buy a new one
Angela Walker 4 November, 2020
Mac Genie you’re the best! Saved me and my phone. Thank you thank you!
Haley Holmes 22 July, 2020
Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service
Diane Myers 24 February, 2020
Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old.
He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.
Andrew Collier 16 September, 2020
This guy can do absolutely everything, he’s just worked on my iMac , also simplified everything so even I can understand what I’m doing , many thanks Jacqui Tasker
Jacqui Tasker 16 December, 2020
just had both my desktop and laptop into Theo. amazing prompt and professional, is all I can say. thank you so much
Kathleen Giles 15 May, 2020
A very efficient and friendly service. They are extremely knowledgeable.
Ione Jacqueline 21 October, 2020
Excellent fast service, friendly and efficient. Thanks!
Miles Beecham 24 March, 2020
I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!
Lexy Cornell 16 June, 2021
Theo at Mac Genie was a fantastic help from start to finish, Mac Genie fixed my iPhone 6s and MacBook Pro with a quick turn around. I was very satisfied with the service and Theo's knowledge and expertise was incredibly helpful as I was able to make a good decision to get the right parts at an affordable price for my budget. I can't thank Theo enough for his hard work and staying late on a Friday night so that I could get back to work straight away. I did not expect this and I was very happy and surprised to get a message saying it was ready on the Saturday morning. I would highly recommend Mac Genie and I would use their services again in a heartbeat. Many Thanks Rich
Richard Clark 10 June, 2020
So pleased these guys have opened up in Kirby Hill. Having a MAC specialist on your doorstep is a godsend. Great customer service and thanks to Theo spending time with me to show me a better way of working with my MAC. I really appeciate you sharing your knowledge and experience. Hope to see you soon.
Emma L 7 January, 2019
Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🤣
Claire Tegerdine 19 January, 2019
Thoroughly impressed. Daughter cracked the screen and Theo had fixed it within 2 days. An lots of good advice. Highly recommend
Fiona Ryan 19 February, 2021
Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.
Liquid Damage? … Don’t Panic, Mac Genie to the rescue.
MacBook Air / Pro
Water Or Liquid Damage? Don’t Panic!
Contact Mac Genie Call: 01423 323815
We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more …. your number one stop.