Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
2 weeks ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
2 weeks ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
3 weeks ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
2 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
2 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
2 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
3 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
4 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
5 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.



  • positive review  Rescued my Ipad from a previous botched repair by someone else. Reasonable price. Knows his stuff. Neat motor too !!

    David Bradley Avatar David Bradley
    9 January, 2020

    positive review  Brilliant speedy service. I contacted Mac genie computers yesterday about a new battery for my iphone. I got an instant reply with a quote and advised they could fit a new battery the next day within 30mins while I waited. Today I called In had a super cup of Yorkshire tea and within 20mins my battery was fitted. Job done! I would highly recommend their services. Thanks Theo and cindy for your great service.

    Louise Boyle Avatar Louise Boyle
    7 June, 2019

    positive review  Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!

    Linton Austen Avatar Linton Austen
    23 February, 2021
  • positive review  Friendly and professional service.

    Betty Holt Avatar Betty Holt
    8 December, 2018

    positive review  Explained what was wrong with my phone, and why, sorted it out straight away, phone fully functioning. Thank you

    Trevor Kettlewell Avatar Trevor Kettlewell
    14 November, 2019

    positive review  Mac Genie you’re the best! Saved me and my phone. Thank you thank you!

    Haley Holmes Meikle-Braes Avatar Haley Holmes
    22 July, 2020
  • positive review  Quality, friendly service. Highly recommend.

    Steve Isaac Avatar Steve Isaac
    4 December, 2019

    positive review  I recommend Mac Genie 100%. Theo came to the rescue when my iPad broke down. Nothing is too much trouble and he was amazing.

    Jane Golding Avatar Jane Golding
    23 July, 2020

    positive review  Excellent fast service, friendly and efficient. Thanks!

    Miles Beecham Avatar Miles Beecham
    24 March, 2020
  • positive review  Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old. He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.

    Andrew Collier Avatar Andrew Collier
    16 September, 2020

    positive review  I 100% recommend Theo !! he is professional at anything he does, he’s that sort of bloke.... go big or go home.... I had a problem with a Facebook Wi-fi network at my shop, he came out and sorted it. I’m very grateful to him. I know a little bit but he’s my go to man for anything technical. Definitely the best in his field in the area 👍👍

    Ali Moffat Avatar Ali Moffat
    21 July, 2020

    positive review  I had a problem with my moble phone with the microphone not working so took it to Mac Genie where the problem was sorted very quickly indeed. The service provided was way beyond what you expect these days, highly recomended.

    Everard Rhodes Avatar Everard Rhodes
    1 August, 2020
  • positive review  I would highly recommend Mac Genie Computers. A very efficient service. He diagnosed an Xbox problem and gave sound advice regarding the cost effectiveness of repair against replacement. He also repaired an IPad at a very fair price. Will definitely use again. 5 stars ⭐️

    Liza Shaw Avatar Liza Shaw
    25 January, 2021

    positive review  Highly recommend this company! Good communication/Excellent, fast & friendly service. Super helpful. I shall definitely be using them in the future. 👍👏👏

    Connie Wilson Avatar Connie Wilson
    4 August, 2020

    positive review  Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service

    Diane Myers Avatar Diane Myers
    24 February, 2020
  • positive review  MacBook battery swollen and distorting the chassis. Battery replaced, dust removed and chassis re-aligned (no charge for the chassis work). All done in good time and good advice received about battery usage.

    Malcolm More Avatar Malcolm More
    24 June, 2021

    positive review  Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊

    Fiona Tomlinson Avatar Fiona Tomlinson
    20 October, 2021

    positive review  We used Mac Genie to assist with setting up our iPad and they have been on hand to help with all our technology needs. Thanks for the help!!

    George Bailes Avatar George Bailes
    17 June, 2019
  • positive review  I honestly can’t rate Mac Genie enough.. he goes out and beyond to help. His advice and understanding is epic and makes sense and takes time to talk. Will definitely recommend. Thanks for everything you have done...

    Donna Anne Parker Avatar Donna Anne
    17 January, 2020

    positive review  Dear Theo, thank you for everything you’ve done with the MacBook Pro, especially with the state it was in! It was great of you to keep it an extra day and for resetting it to factory settings, as well as installing a new operating system. We couldn’t be happier with the outcome! And as well for having to deal with answering my silly questions! Thank you again! I couldn’t recommend you enough, definitely the best repair shop in North Yorkshire. King Regards, Jake.

    Jake Bowers Avatar Jake Bowers
    10 September, 2020

    positive review  Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx

    Jennie Lyons Summerbell Avatar Jennie Lyons
    2 October, 2019
  • positive review  extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.

    Steve Jackson Avatar Steve Jackson
    28 May, 2020

    positive review  Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🤣

    Claire Tegerdine Avatar Claire Tegerdine
    19 January, 2019

    positive review  I called in a panic when my MacBook Air malfunctioned and I couldn’t access anything. Theo was so kind and helpful and managed to recover all my irreplaceable photos and video clips of my children when they were little. Such a great service I can’t recommend them enough.

    Sally Palin Avatar Sally Palin
    16 July, 2020
  • positive review  I took my boyfriends phone in after he had smashed the camera, Theo was amazing. after a little mishap he rang to tell me what had happened and very kindly paid the extra money on top of what was quoted! cant reccomend enough, will definately use him again. Thanks again Mac Genie

    Kellyann Hewick Avatar Kellyann Hewick
    29 May, 2020

    positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021

    positive review  This guy can do absolutely everything, he’s just worked on my iMac , also simplified everything so even I can understand what I’m doing , many thanks Jacqui Tasker

    Jacqui Tasker Avatar Jacqui Tasker
    16 December, 2020
  • positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019

    positive review  Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.

    Edward Smith Avatar Edward Smith
    28 January, 2021

    positive review  Superb, friendly service, replaced my iPhone screen whilst I waited. Such a bonus having this service locally. Brilliant coffee too! We will be back and thank you Theo.

    Sharon Malone Avatar Sharon Malone
    7 March, 2020

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 98% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.