Mac Genie Boroughbridge Phone, iPad & Computer Services

Monday-Thursday 10am-5pm – Open
Friday
10am-2pm – Open
Saturday & Sunday – Closed



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
4 months ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
5 months ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
5 months ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
6 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
6 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one. They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty. I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first. If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first ! Fantastic service and I now know where to go. 5 STARS !!! Richard Pickles
Colin Wells profile picture
Colin Wells
7 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
7 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
8 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
9 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.


  • positive review  extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.

    Steve Jackson Avatar Steve Jackson
    28 May, 2020

    positive review  just had both my desktop and laptop into Theo. amazing prompt and professional, is all I can say. thank you so much

    Kathleen Giles Avatar Kathleen Giles
    15 May, 2020

    positive review  I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo

    Jane Inman Avatar Jane Inman
    23 April, 2020
  • positive review  I 100% recommend Theo !! he is professional at anything he does, he’s that sort of bloke.... go big or go home.... I had a problem with a Facebook Wi-fi network at my shop, he came out and sorted it. I’m very grateful to him. I know a little bit but he’s my go to man for anything technical. Definitely the best in his field in the area 👍👍

    Ali Moffat Avatar Ali Moffat
    21 July, 2020

    positive review  Excellent Service and they educate their customers on the issues on your hardware and software. Recommend them to anyone who has issues with their Apple Hardware and Software

    Roy Hendrickse Avatar Roy Hendrickse
    16 April, 2020

    positive review  Great service, would highly recommended! Wasn’t any trouble getting my iPad fixed and ready within the next day! Reasonably priced and genuine people who are happy to help!

    Emily Gaunt Avatar Emily Gaunt
    21 May, 2019
  • positive review  First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)🤦‍♀️ Sorted it and did a service on it. Will definitely use again 👍🏼

    Lou Goodier Avatar Lou Goodier
    7 August, 2020

    positive review  I would highly recommend Mac Genie Computers. A very efficient service. He diagnosed an Xbox problem and gave sound advice regarding the cost effectiveness of repair against replacement. He also repaired an IPad at a very fair price. Will definitely use again. 5 stars ⭐️

    Liza Shaw Avatar Liza Shaw
    25 January, 2021

    positive review  Fabulous and really friendly service, they replaced the screen in my son’s iPad - highly recommend ⭐️⭐️⭐️⭐️⭐️

    Nicola Pullan Avatar Nicola Pullan
    11 October, 2019
  • positive review  I honestly can’t rate Mac Genie enough.. he goes out and beyond to help. His advice and understanding is epic and makes sense and takes time to talk. Will definitely recommend. Thanks for everything you have done...

    Donna Anne Parker Avatar Donna Anne
    17 January, 2020

    positive review  Fast, efficient and friendly service. Thanks Theo.

    David Stead Avatar David Stead
    7 August, 2020

    LIFE SAVERS. I’m the clumsy sort and dropped my MacBook Laptop down a staircase, needless to say it wouldn’t even turn on. I contacted Mac Genie in the desperate hope of getting it so I could turn it on to recover my work (yes I know I didn’t back up) and when it came back not only would it turn on, it had been physically repaired also. Great communication and service, would definitely recommend.

    Sarah McMillan Avatar Sarah McMillan
    3 April, 2017
  • positive review  I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!

    Lexy Cornell Atkinson Avatar Lexy Cornell
    16 June, 2021

    positive review  Theo at Mac Genie was a fantastic help from start to finish, Mac Genie fixed my iPhone 6s and MacBook Pro with a quick turn around. I was very satisfied with the service and Theo's knowledge and expertise was incredibly helpful as I was able to make a good decision to get the right parts at an affordable price for my budget. I can't thank Theo enough for his hard work and staying late on a Friday night so that I could get back to work straight away. I did not expect this and I was very happy and surprised to get a message saying it was ready on the Saturday morning. I would highly recommend Mac Genie and I would use their services again in a heartbeat. Many Thanks Rich

    Richard Clark Avatar Richard Clark
    10 June, 2020

    positive review  Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!

    Linton Austen Avatar Linton Austen
    23 February, 2021
  • positive review  Fantastic service, friendly and helpful

    Chols Victoria Grimshaw Avatar Chols Victoria
    18 March, 2021

    positive review  Quality, friendly service. Highly recommend.

    Steve Isaac Avatar Steve Isaac
    4 December, 2019

    positive review  Fantastic service and repairs fully explained wouldn’t hesitate to recommend and will certainly be using Mac Genie for all future repairs

    Ruth Rennison Avatar Ruth Rennison
    18 August, 2021
  • positive review  I can recommend Mac Genie Computers for outstanding service and professionalism. They are very helpful and made my iPad and laptop like new again. Thank you!

    Margaret Mcbride Avatar Margaret Mcbride
    25 January, 2020

    positive review  Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service

    Diane Myers Avatar Diane Myers
    24 February, 2020

    Their service is efficient, reliable and superb. I have used them on many occasions and receive top quality service.

    Tracey Tom Avatar Tracey Tom
    3 April, 2017
  • positive review  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

    Roger Wood Avatar Roger Wood
    5 October, 2020

    positive review  Excellent fast service. Battery changed while you wait 👍. Even a free coffee! Thank you

    Tim Jones Avatar Tim Jones
    10 July, 2020

    positive review  Very quick and done a very good job! Would definitely recommend to anyone who needs the service!

    Sam Isaac Avatar Sam Isaac
    21 September, 2020
  • positive review  Rapid response time & always excellent advice! Theo looks for the best option for your unique situation!

    Janet Hobkirk Avatar Janet Hobkirk
    10 October, 2019

    positive review  Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.

    Edward Smith Avatar Edward Smith
    28 January, 2021

    We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.

    Robert Kemp Avatar Robert Kemp
    11 February, 2018
  • positive review  Friendly and professional service.

    Betty Holt Avatar Betty Holt
    8 December, 2018

    positive review  Excellent service. Explained what they were going to do and proactively kept me informed throughout . Can’t recommend them too highly

    Janet Freeman Avatar Janet Freeman
    9 November, 2021

    positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.