We encourage our customers to use our Contact Us button above for general enquires or to make a booking prior to visiting the shop, as we do get very busy and also service local business with IT call-out visits.
OPENING HOURS
Monday-Thursday 10am-5pm – Open Friday 10am-2pm – Open Saturday & Sunday – Closed
The All New iPhone Duo
The Foldable iPhone
The All New iPhone 18 Pro
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iPad, iPhone, iMac, MacBook Pro
Mac & PC Repair Specialists In Boroughbridge Computers
Affordable Apple Mac Accessories
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24" iMac's - M4
4.5K Retina Displays As Standard
Apple iOS
A Giant Step For iPhone & iPad
watchOS
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iPad Pro
You Can Do Anything Better.
Trusted in Apple Mac & Windows PC, iPhones & iPads Mac Genie Boroughbridge Computer Services
iPad – iPhone – iMac – MacBook Pro / Air – Mac Pro – Samsung Galaxy – Android Phone – Tablets – Laptops – Windows PC’s
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge
Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.
These guys have sorted several macbook/macbook pro issues for us and every time the service has been superb. They supply an exceptional level of technical knowhow and proffer detailed explanations if needed whilst providing the kind of customer service that keeps you coming back. HIGHLY RECOMMENDED!!
Chris Beadle 3 April, 2017
I honestly can’t rate Mac Genie enough.. he goes out and beyond to help. His advice and understanding is epic and makes sense and takes time to talk.
Will definitely recommend.
Thanks for everything you have done...
Donna Anne 17 January, 2020
Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx
Jennie Lyons 2 October, 2019
I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!
Lexy Cornell 16 June, 2021
Great emergency service! thanks so muck for sorting at this difficult time, will be back😁
Richard Van 27 March, 2020
Fantastic service, friendly and helpful
Chols Victoria 18 March, 2021
We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.
Robert Kemp 11 February, 2018
Thoroughly impressed. Daughter cracked the screen and Theo had fixed it within 2 days. An lots of good advice. Highly recommend
Fiona Ryan 19 February, 2021
First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)🤦♀️
Sorted it and did a service on it. Will definitely use again 👍🏼
Lou Goodier 7 August, 2020
Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!
Linton Austen 23 February, 2021
Alfie dropped my phone on a stone broken screen on the phone.Took the phone to Mac Genie Computers fixed in less than an hour excellent service certainly recommend them
Alex Goodall 14 August, 2019
Excellent fast service, friendly and efficient. Thanks!
Miles Beecham 24 March, 2020
Lovely people and fixed it within a few days. Would totally recommend!
Melina Forsythe 9 December, 2020
Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!
Chris Stockil 19 December, 2019
I had a problem with my Macbook Pro that had previously been looked at by another company un-successfully I found Theo on Google "Mac repairs near me" Theo is living and working in Kirby Hill. He sorted out my problem within one hour being a Mac trained technician,
I would advise anyone who has a Mac to make a note of Mac Genie Computers, John Ellis Industrial Kirby Hill Boroughbridge.
Highly recommended
Angela Goodwin
Angela Goodwin 9 June, 2021
fantastic service so helpful and understanding. prompt service too, would highly recommend
Helen Swann 16 November, 2020
Fantastic job done on my laptop most deffo recommend, great customer service polite and helpful.
Thank you
Norman Evans 6 November, 2020
Very quick and done a very good job! Would definitely recommend to anyone who needs the service!
Sam Isaac 21 September, 2020
Great job replacing the screen on a laptop and great service too!
Victoria Bate 3 March, 2021
I took my boyfriends phone in after he had smashed the camera, Theo was amazing. after a little mishap he rang to tell me what had happened and very kindly paid the extra money on top of what was quoted! cant reccomend enough, will definately use him again.
Thanks again Mac Genie
Kellyann Hewick 29 May, 2020
Dear Theo, thank you for everything you’ve done with the MacBook Pro, especially with the state it was in! It was great of you to keep it an extra day and for resetting it to factory settings, as well as installing a new operating system. We couldn’t be happier with the outcome! And as well for having to deal with answering my silly questions! Thank you again! I couldn’t recommend you enough, definitely the best repair shop in North Yorkshire. King Regards, Jake.
Jake Bowers 10 September, 2020
just had both my desktop and laptop into Theo. amazing prompt and professional, is all I can say. thank you so much
Kathleen Giles 15 May, 2020
Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service
Diane Myers 24 February, 2020
Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊
Fiona Tomlinson 20 October, 2021
Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🤣
Claire Tegerdine 19 January, 2019
Great service and received some fantastic advice to help avoid issues in the future. High recommend MacGenie
Vanessa Eastham 8 July, 2021
Mac Genie replaced a screen on my husbands phone , he has done a brilliant job . Very honest man ! Will definitely recommend
Jo Owen 20 October, 2021
I would highly recommend Mac Genie Computers. A very efficient service. He diagnosed an Xbox problem and gave sound advice regarding the cost effectiveness of repair against replacement.
He also repaired an IPad at a very fair price.
Will definitely use again.
5 stars ⭐️
Liza Shaw 25 January, 2021
LIFE SAVERS. I’m the clumsy sort and dropped my MacBook Laptop down a staircase, needless to say it wouldn’t even turn on. I contacted Mac Genie in the desperate hope of getting it so I could turn it on to recover my work (yes I know I didn’t back up) and when it came back not only would it turn on, it had been physically repaired also. Great communication and service, would definitely recommend.
Liquid Damage? … Don’t Panic, Mac Genie to the rescue.
MacBook Air / Pro
Water Or Liquid Damage? Don’t Panic!
Contact Mac Genie Call: 01423 323815
We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more …. your number one stop.