Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
2 months ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
2 months ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
3 months ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
4 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
4 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
4 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
5 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
6 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
7 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.


  • Their service is efficient, reliable and superb. I have used them on many occasions and receive top quality service.

    Tracey Tom Avatar Tracey Tom
    3 April, 2017

    positive review  First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)🤦‍♀️ Sorted it and did a service on it. Will definitely use again 👍🏼

    Lou Goodier Avatar Lou Goodier
    7 August, 2020

    positive review  I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo

    Jane Inman Avatar Jane Inman
    23 April, 2020
  • positive review  Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old. He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.

    Andrew Collier Avatar Andrew Collier
    16 September, 2020

    positive review  Highly recommend Mac Genie!!! Great service, very professional. Thank you!!!!

    Becky Grace Rojan Avatar Becky Grace
    15 November, 2021

    positive review  Alfie dropped my phone on a stone broken screen on the phone.Took the phone to Mac Genie Computers fixed in less than an hour excellent service certainly recommend them

    Alex Goodall Avatar Alex Goodall
    14 August, 2019
  • positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020

    positive review  Thank you once again, Theo, for saving my Mac (and me!). I appreciate your honesty, education on how to get more from my Mac and super quick service. Wouldn't go anywhere else.

    Hype Marketing UK Avatar Hype Marketing
    7 May, 2024

    Apple wanted to charge me £650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me £255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.

    Mark Jackson Avatar Mark Jackson
    3 April, 2017
  • positive review  Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo. Thank you for sorting out the phone and avoiding having to buy a new one

    Angela Walker Avatar Angela Walker
    4 November, 2020

    positive review  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

    Roger Wood Avatar Roger Wood
    5 October, 2020

    positive review  Theo at Mac Genie was a fantastic help from start to finish, Mac Genie fixed my iPhone 6s and MacBook Pro with a quick turn around. I was very satisfied with the service and Theo's knowledge and expertise was incredibly helpful as I was able to make a good decision to get the right parts at an affordable price for my budget. I can't thank Theo enough for his hard work and staying late on a Friday night so that I could get back to work straight away. I did not expect this and I was very happy and surprised to get a message saying it was ready on the Saturday morning. I would highly recommend Mac Genie and I would use their services again in a heartbeat. Many Thanks Rich

    Richard Clark Avatar Richard Clark
    10 June, 2020
  • positive review  I 100% recommend Theo !! he is professional at anything he does, he’s that sort of bloke.... go big or go home.... I had a problem with a Facebook Wi-fi network at my shop, he came out and sorted it. I’m very grateful to him. I know a little bit but he’s my go to man for anything technical. Definitely the best in his field in the area 👍👍

    Ali Moffat Avatar Ali Moffat
    21 July, 2020

    positive review  Friendly and professional service.

    Betty Holt Avatar Betty Holt
    8 December, 2018

    positive review  Brilliant speedy service. I contacted Mac genie computers yesterday about a new battery for my iphone. I got an instant reply with a quote and advised they could fit a new battery the next day within 30mins while I waited. Today I called In had a super cup of Yorkshire tea and within 20mins my battery was fitted. Job done! I would highly recommend their services. Thanks Theo and cindy for your great service.

    Louise Boyle Avatar Louise Boyle
    7 June, 2019
  • positive review  Excellent, friendly service at good prices and very quick. They sorted my MacBook Pro battery in a couple of hours instead of the week that Apple wanted. Highly recommend.

    Stephen Brierley Avatar Stephen Brierley
    2 August, 2019

    positive review  Rescued my Ipad from a previous botched repair by someone else. Reasonable price. Knows his stuff. Neat motor too !!

    David Bradley Avatar David Bradley
    9 January, 2020

    positive review  I can recommend Mac Genie Computers for outstanding service and professionalism. They are very helpful and made my iPad and laptop like new again. Thank you!

    Margaret Mcbride Avatar Margaret Mcbride
    25 January, 2020
  • positive review  Very helpful and efficient in restoring my lost data - thank you

    Joe Spearing Avatar Joe Spearing
    29 March, 2019

    positive review  I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!

    Lexy Cornell Atkinson Avatar Lexy Cornell
    16 June, 2021

    positive review  extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.

    Steve Jackson Avatar Steve Jackson
    28 May, 2020
  • We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.

    Robert Kemp Avatar Robert Kemp
    11 February, 2018

    positive review  Very quick and done a very good job! Would definitely recommend to anyone who needs the service!

    Sam Isaac Avatar Sam Isaac
    21 September, 2020

    positive review  Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service

    Diane Myers Avatar Diane Myers
    24 February, 2020
  • positive review  I recommend Mac Genie 100%. Theo came to the rescue when my iPad broke down. Nothing is too much trouble and he was amazing.

    Jane Golding Avatar Jane Golding
    23 July, 2020

    positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021

    positive review  Thank you Theo for all your help and advise. We would highly recommend your company.

    Sharon Pocock Avatar Sharon Pocock
    22 October, 2020
  • positive review  I had a problem with my moble phone with the microphone not working so took it to Mac Genie where the problem was sorted very quickly indeed. The service provided was way beyond what you expect these days, highly recomended.

    Everard Rhodes Avatar Everard Rhodes
    1 August, 2020

    positive review  Highly recommend very good service & excellent knowledge on my MacBook Pro repair.

    Sam Cullen Avatar Sam Cullen
    17 April, 2025

    positive review  Rapid response time & always excellent advice! Theo looks for the best option for your unique situation!

    Janet Hobkirk Avatar Janet Hobkirk
    10 October, 2019

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.