Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
2 months ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
2 months ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
3 months ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
4 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
4 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
4 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
5 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
6 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
7 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.


  • positive review  Very quick and done a very good job! Would definitely recommend to anyone who needs the service!

    Sam Isaac Avatar Sam Isaac
    21 September, 2020

    positive review  Thank you Theo for all your help and advise. We would highly recommend your company.

    Sharon Pocock Avatar Sharon Pocock
    22 October, 2020

    positive review  Superb, friendly service, replaced my iPhone screen whilst I waited. Such a bonus having this service locally. Brilliant coffee too! We will be back and thank you Theo.

    Sharon Malone Avatar Sharon Malone
    7 March, 2020
  • positive review  This guy can do absolutely everything, he’s just worked on my iMac , also simplified everything so even I can understand what I’m doing , many thanks Jacqui Tasker

    Jacqui Tasker Avatar Jacqui Tasker
    16 December, 2020

    positive review  I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!

    Lexy Cornell Atkinson Avatar Lexy Cornell
    16 June, 2021

    positive review  Fantastic service, friendly and helpful

    Chols Victoria Grimshaw Avatar Chols Victoria
    18 March, 2021
  • positive review  Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🤣

    Claire Tegerdine Avatar Claire Tegerdine
    19 January, 2019

    positive review  So pleased these guys have opened up in Kirby Hill. Having a MAC specialist on your doorstep is a godsend. Great customer service and thanks to Theo spending time with me to show me a better way of working with my MAC. I really appeciate you sharing your knowledge and experience. Hope to see you soon.

    Emma L Seldon Avatar Emma L
    7 January, 2019

    positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020
  • positive review  Fantastic service. extremely helpful, friendly and efficient!

    Helen Chandler Avatar Helen Chandler
    1 June, 2021

    positive review  Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!

    Linton Austen Avatar Linton Austen
    23 February, 2021

    positive review  Alfie dropped my phone on a stone broken screen on the phone.Took the phone to Mac Genie Computers fixed in less than an hour excellent service certainly recommend them

    Alex Goodall Avatar Alex Goodall
    14 August, 2019
  • positive review  Brilliant speedy service. I contacted Mac genie computers yesterday about a new battery for my iphone. I got an instant reply with a quote and advised they could fit a new battery the next day within 30mins while I waited. Today I called In had a super cup of Yorkshire tea and within 20mins my battery was fitted. Job done! I would highly recommend their services. Thanks Theo and cindy for your great service.

    Louise Boyle Avatar Louise Boyle
    7 June, 2019

    positive review  Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service

    Diane Myers Avatar Diane Myers
    24 February, 2020

    positive review  Great service and received some fantastic advice to help avoid issues in the future. High recommend MacGenie

    Vanessa Eastham Gowland Avatar Vanessa Eastham
    8 July, 2021
  • positive review  Excellent help and service always at Mac Genie even when things have not always been straight forward to sort. Highly recommend.

    John Penny Siddall Avatar John Penny
    12 January, 2022

    positive review  I can recommend Mac Genie Computers for outstanding service and professionalism. They are very helpful and made my iPad and laptop like new again. Thank you!

    Margaret Mcbride Avatar Margaret Mcbride
    25 January, 2020

    positive review  Thank you once again, Theo, for saving my Mac (and me!). I appreciate your honesty, education on how to get more from my Mac and super quick service. Wouldn't go anywhere else.

    Hype Marketing UK Avatar Hype Marketing
    7 May, 2024
  • positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019

    positive review  Mac Genie replaced a screen on my husbands phone , he has done a brilliant job . Very honest man ! Will definitely recommend

    Jo Owen Avatar Jo Owen
    20 October, 2021

    positive review  A very efficient and friendly service. They are extremely knowledgeable.

    Ione Jacqueline Cumming Avatar Ione Jacqueline
    21 October, 2020
  • positive review  Friendly and professional service.

    Betty Holt Avatar Betty Holt
    8 December, 2018

    positive review  Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old. He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.

    Andrew Collier Avatar Andrew Collier
    16 September, 2020

    positive review  Great emergency service! thanks so muck for sorting at this difficult time, will be back😁

    Richard Van Opstal Avatar Richard Van
    27 March, 2020
  • positive review  Rapid response time & always excellent advice! Theo looks for the best option for your unique situation!

    Janet Hobkirk Avatar Janet Hobkirk
    10 October, 2019

    positive review  Brilliant, efficient and friendly service. Had been previously advised I Pad couldn’t be fixed only for Mac Genie to work wonders and now the once redundant device is fully functioning! Thank you.

    Victoria McClen Poole Avatar Victoria McClen
    27 February, 2020

    LIFE SAVERS. I’m the clumsy sort and dropped my MacBook Laptop down a staircase, needless to say it wouldn’t even turn on. I contacted Mac Genie in the desperate hope of getting it so I could turn it on to recover my work (yes I know I didn’t back up) and when it came back not only would it turn on, it had been physically repaired also. Great communication and service, would definitely recommend.

    Sarah McMillan Avatar Sarah McMillan
    3 April, 2017
  • Incredible!! The most convenient service that could possibly be provided, they really did everything up and beyond expectation to help me out and get my iMac back up and running as good as new, I would highly reccomend these to anyone! I will definitely be using Mac genie again without a shadow of a doubt! A* service!

    Mytch Mackay Avatar Mytch Mackay
    3 September, 2017

    positive review  Excellent service. Explained what they were going to do and proactively kept me informed throughout . Can’t recommend them too highly

    Janet Freeman Avatar Janet Freeman
    9 November, 2021

    positive review  First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)🤦‍♀️ Sorted it and did a service on it. Will definitely use again 👍🏼

    Lou Goodier Avatar Lou Goodier
    7 August, 2020

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.